In turbulent times, it's hard enough to deal with external problems. But too often people and companies exacerbate their troubles by their own actions. Self-defeating behaviors can make any situation worse. Put these five on the what-not-to-do list.
Demanding a bigger share of a shrinking pie
Leaders defeat themselves when they seek gain when others suffer, for example, raising prices in a time of high unemployment when consumers have less to spend, to ensure profits when sales are down. McDonald's raised prices three percent in early 2012 and by the third quarter, faced the first drop in same-store sales in nine years. The executive responsible for that strategy was replaced.
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